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Review on Pantum P2500W: Compact Wireless Monochrome Laser Printer for Black and White Printing by Brandon Reid

Revainrating 1 out of 5

Terrible Technical Support

This is my first time buying a P2500W printer. The first time I was unable to connect to Wi-Fi when I called tech support. The support guy drove and gave directions. I could clearly hear the background noise. He couldn't do any more than I had already done myself. When I got the call the next day, another man told me he needed a senior tech support person because he had no idea. My printer is a basic model without additional functions! He couldn't contact the senior support person but he advised me to email! Nobody could tell me when and how he would contact me. DO NOT BUY PANTUM. PROVIDES TERRIBLE SERVICE. I DON'T KNOW WHY AMAZON ALLOWS YOU TO USE THEIR PLATFORM.

Pros
  • The printer tray is adjustable and can be used for different paper sizes to meet your printing needs. High capacity paper plates, holds up to 500 pieces
Cons
  • No