The software has been very helpful in managing our projects which are distributed all over Europe (and soon India).
We have used several softwares before for similar purposes like Jira or Asana etc., however this one offers so much flexibility when setting priorities/tasks - we can easily assign tasks / sub-task items directly from within an issue tracker itself! I would say if there's anything lacking at present then maybe some templates could be added as per my request via their support channel where they replied back by saying "we're looking into adding new ones". Nothing really specific here except perhaps pricing structure might need tweaking depending upon what business model works best for them? Project Management tool helping us manage multiple teams across various locations efficiently using Kanban board approach; also helps track progress & deliverables along each stage of development life cycle.