The customer service was excellent, I would highly recommend them for their professionalism throughout my application process with both University's they were extremely helpful as we worked through what course best suited me from all options available! Nothing really came out against this organisation but if there are any issues please get back quickly so it does not become an issue or turn down opportunities due being worried about whether its been resolved - communication could be improved between departments within organisations/universities where candidates need clarification regarding deadlines etc.