When I plug it in and turn it on the light doesn't come on but the plate gets hot. Steam is not produced. I wait a long time but the steam never comes out. At best, it's a fire hazard. I've only used it a few times. There is no way to contact the manufacturer for a replacement. Feels like garbage waiting to contaminate the landfill. The video shows me plugging it into an outlet and the light won't come on, but I can successfully plug the light into the same outlet. The defect is related to the steamer.
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