The platform has all of my needs covered! I have been able use it for years now without any problems at work in an enterprise environment where we make software applications used by thousands daily across multiple platforms (web/mobile). It's easy enough anyone can pick up quickly if you are familiar with another tools like JIRA etc., however there may be some things missing depending upon your specific business needings e g dashboards could give more visibility into what users experience when using our products which would help us identify issues faster so they don't become big projects later down stream - just something simple yet useful i wish this was available sooner as well instead relying exclusively off external services such as Slack & Zoom since those aren’t always reliable due to COVID situation especially during these days especially remote working day after week. As mentioned above being reliant only externally means no transparency within team members about how their clients perceive them while also.