I like how they really take their time to go over everything with you before setting up your account which helps me feel confident about my decisions when working together. They are very transparent so there's no guessing game! Everything was easy for us from start to finish - it took less than 5 minutes total of getting setup after meeting them at our first session last week (and we're still not done!). We haven't been able test out all potential features yet but have heard nothing bad either way thus far. The only thing I'd say would be nice if this software could run through some more tests or do an additional trial period just because sometimes things can change between versions/updates without anyone knowing anything has changed until someone asks questions during these times. Make sure you meet one day face to face as well so that person knows who will actually work directly alongside each other while using the.