I love Chaco and have had several pairs in my life! I got them to replace a pair I've had for a few years. I live overseas and can't buy chacos here so I ordered them and sent them to a family member who then put them in their bag and brought them to me. When I received them the right shoes were great! Fits perfect, love it! Then I tried the left boot, I tried loosening the strap that goes from the ankle to the front left side of the boot and it didn't move. I've had this problem before with Chacos that have been worn many times but have never been brand new pairs. I've tried all the tricks and advice I could find on the internet and none worked. So now I have a pair of shoes that I can't even fit in and due to where I live I can't send them back and won't be able to get new ones next year! Thank you for your money, time and effort! Don't plan on buying shoes from this seller unless you have the resources to deal with the aftermath later!
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