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1288 Review
66 Karma

Review on ICE INC by Christopher Sullivan

Revainrating 4 out of 5

A professional team that does great customer support

I liked, how fast they made changes after hearing about our feedback! It’s very cool when someone listens without judging you like we do here at home; which isn't often enough :P At first ice got me more customers than any agency did before but i think it's all over now for my business since they haven´t worked anymore together lately haha! Maybe because their rates rose too much compared what other agencies have so people had stopped contacting them ;D We still get contacted every month by another service-company though who has heard of us from those guys hahhaha good times ;) The service they provide is quite simple, fast and convenient for my clients as well as myself. Their rates are fair as well. I have nothing significant to say about them, all is good. They do their job quickly and efficiently. All of our marketing needs can be handled by them. They have helped us improve on many aspects of our business.

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Pros
  • Great customer support
  • Very quick reply in case something went wrong or was not clear even during weekends (or holidays)
  • Easy booking form online with instant response upon submission
Cons
  • Sometimes hard work due diligence if there were questions that need answers