The best thing about openly is that it allows me to connect with my customers in an easy way, without having much effort or time spent! I can send messages through their platform which helps us reach out for our target audience easily as well help them understand what we have been offering at any given point of times via live chat feature offered by openily!! Also there are many other features like sending files etc., but this one has always helped during customer service related queries from different business verticals including e-commerce companies & startups who want some extra support when they need most.
Nothing really bad except sometimes you might feel little bit annoyed while using its services because if your internet goes down then all work will stop until network gets back online again. ! So please make sure before going ahead otherwise things may go wrong due to slow connection speed. !! Make use of fully so no issues arises later once connected!! You would be able solve.