The customer service is excellent. They are always willing to help and make suggestions or changes to improve the product. The product is very easy to use. I like that it is able to detect and block malware. It is also easy to configure and can be used on any Windows computer. There is nothing I dislike about the product. I would highly recommend this product. I use it to scan my computers for malware and viruses. It is easy to use and has a very friendly interface. It is easy to configure and allows me to scan my computers quickly and easily.