I can explain 2 of the 3 main questions people are referring to. So based on the reviews I was very close to buying it. It looks like some people are showing circles, it dies after 10 uses, or parts are missing. The missing pieces are easy enough. It comes with 1 bottle of Bissell + Oxy, a self-cleaning tool and a manual scrubber. The remaining parts are for other models and this is indicated in the manual. So more stains. I think for someone this is the first steam cleaner. I have a steam cleaner and I clean my carpets once a month. If I soiled the dirt and got the carpet wet, I would have to steam clean at least twice before using it. If not, I would show circles. It gets very hot on the motor side so if mine dies I'll unsubscribe and update this review. So far so good for deep spots. However, it leaves the carpet damp. This is why I spend 2 minutes using a hand tool after soaking up access water. Oh, use the cleaning tool on the machine that comes with it. If you don't, you'll ruin your carpet. This takes 2 minutes. I have 3 out of 3 large pet stains that I could not remove which is amazing! 5 stars so far, but only for a few days.
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