We have been using pickr for over 6 years now. All our clients are happy with their services. The service has never let us down once. There was nothing to dislike about them at all! They were great in every way possible!! Nothing really as such but they do charge quite heavily which can be an issue if you run into trouble or need someone urgently. I would say that it's worth taking your time when selecting who will come out next to help you because there are many companies offering this kind of thing nowadays so make sure what exactly you're looking for before jumping too fast. Our website had suffered from downtime issues due to server crashes etc. When we contacted Pickr they got back within 48 hours saying that everything could be fixed easily by just paying 50 dollars per month (which isn't much).