I bought this vest for my dad a few months ago and my dad loves everything about it; the seating position, the color, the brightness of the lights when running (he said cars now stop when they see him running at night) and how it looked. However, after a few uses it stopped working. I asked my dad if he wanted me to send it back and get my money back but he said he really liked this vest and asked if I could exchange it. So I emailed the seller and asked if I could return this vest for a new one. Within hours I was told that I didn't even need to send the vest back and that they would send me a new vest free of charge and a detailed apology message. I received the vest a few days later and it has been working GREAT ever since. I've had such a great experience with this family business and it really shows why they pride themselves on being such a great family business that cares about their customers. I will definitely buy from this seller again!
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