The interface between our CRM system was seamless allowing us to integrate with other systems without any hassle, This allows for one streamlined process that's easy both internally as well externally! I would like more customization options in terms what can be done within this platform but it does have all you need/want at your fingertips!! There are definitely some bugs here & there when using certain functions such has account reconciliations or posting an invoice which we've discovered by doing extensive testing over time (we're still finding ways around those little issues). If used correctly then everything comes together perfectly into 1 single place where no information gets left behind nor overlooked - It makes life much easier than trying do things manually multiple times throughout each day if not every week / month etc..