I like the fact that PlayPlay is free and that there is a lot of customization options. I wish the videos were a bit shorter. It felt like I was watching a long video when I was doing a test. But overall, I like the ease of use. The team is very responsive and easy to work with. I can't think of anything I dislike. If you are looking for a simple video maker, PlayPlay is perfect for you. We are using PlayPlay to create video ads for our clients. The videos look professional and we are able to customize them to fit our clients' needs.