I love how friendly everyone is there! They take care of me like family which makes every interaction wonderful!! Nothing specific but it was just an overall pleasant experience from beginning-to end. Definitely worth your time if you are looking for great customer service with amazing attorneys/staff at all levels who genuinely want what's best for YOU. ! I have been with TC for about 10 yrs now in my current position - Tax Resolution Manager (TAM). The people there are very friendly & helpful whenever you need them! They always seem willing/able "to help" no matter what your problem is or how big it may be!! If things go wrong they will work until everything gets resolved at least that's all i can say so far from personal experience :).