Review on Children's smart watch HUAWEI Watch Kids 4 Pro Wi-Fi, blue by Michal Wasowicz

I wrote to those Huawei support, I received the answer on the same day, but the answer surprised me. I quote: "ate the HUAWEI FamCare app to the latest version, if the current version is installed, reinstall the app. If this recommendation does not help in resolving the issue, then in order to provide the correct solution to your issue, please provide the following data: 1. Serial number of the watch; 2. Video fixation of the emerging problem; Although in the error message itself, I fully indicated all versions of the software (on the phone, the software version, the version of the installed program itself and similar information about the watch). You can immediately see what attentive specialists work in those support . And I'm not the only one with this problem. On one of the well-known sites about mobile devices, this problem is also discussed. Too bad I can't return this watch.