I do not know if I received a defective product or not but the unit I purchased was not effectively grounded. I am referring to electric grounding. I have used TENs units for years and am accustomed to electric current stimulation. However; this is not like that at all. This just SHOCKS YOUR HAND.No kidding, I felt more current on my hand than on my neck. The Manual tells you to cover the unit with as much of your hand as possible so the shock to your hand will be dispersed over a larger area. I tried this several times but I guess my hand is just not big enough.I am very disappointed because I could really use a product which would provide small area electrical stimulation.
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