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New Zealand, Wellington
1 Level
482 Review
0 Karma

Review on Trase TX SE Skate Shoe for DC Kids (Little Kid/Big Kid) by Kristen Stewart

Revainrating 1 out of 5

Terrible customer service

If I could give DC shoes zero stars I would. I was looking for shoes online and came across DC shoes. I noticed they had shoes ranging from $0.99 to $60. I decide to see what they have for the price of 0.99. I'm mega, you wouldn't think anything of it, but it was worth it. I found about 6 pairs (I have 4 sons) and was very excited. I placed my order and I was happy to receive the shoes for my boys at a very reasonable price. Difficult to provide clothes and shoes for 4 boys and stay within budget. Well I soon got a message from DC saying it was a pricing error and they would not be fulfilling my order. How fair is that for the buyer? These were prices published for multiple products, not just one, but multiple and multiple sizes. So how is this a mistake? So now I have to find a way to get 4 pairs of shoes cheap. The DC boots should be ashamed. Don't punish the customer because you made a mistake.

Pros
  • Couldn't get them off my grandkids feet! He loves the shoes, he says they are comfortable for walking and playing!
Cons
  • I like shoes very much. But not the same size