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1269 Review
49 Karma

Review on Quality Management System (eQMS) by Travis Caminiti

Revainrating 4 out of 5

Excellent Customer Service Tool That Employees Love

It is very simple for our end users who are not familiar or comfortable using systems like this one! We've been able to get new employees up & running in minutes without having any training needed from us. They can easily navigate their way through all of it once they learn how easy it really was. I cannot think of anything that we dislike about this system so far - everything has run smoothly since implementing this software into our organization. Our goal is always to provide great customer service by providing them accurate information when requested. This tool allows us do just that every time someone calls looking for an answer.

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Pros
  • It has everything we needed it to do and it is the tool that has always been a great to our organization
Cons
  • I can not think of any dislike for it