Review on Twin Cooling Mattress Topper For Back Pain, Extra Thick Pad Cover With Plush Pillow Top And Down Alternative Overfill, Deep Elastic Pocket - White by Terri Owen

I wanted to amend my previous low review after dealing with the wonderful customer service of CHOPINMOON. Rarely does one find a company that stands behind their product as this one does! After seeing my review of their king-sized topper last month, CHOPINMOON followed up by sincerely apologizing and wanting to know how they could win me back. As far as I was concerned, they went above and beyond to do just that! First acknowledging that the photos I sent were not up to their usualstandards, so I never felt foolish. Then they offered two options and I gladly accepted their kind offer to try another topper. I will be forever grateful! My topper was much thicker and plushier, offering "cruise ship" comfort! Now looking forward to many great nights of sleep. In today's world rarely do you find a business that places the customer above the almighty dollar. I can't thank their public relations department enough for the caring way they treated me and my situation. As a courtesy to them I have removed my previous sad review and highly recommend any product they produce! Well done CHOPINMOON! Thank you, EllieSure wish I could have written a higher review. From the photo one would think this would be thick and compfy., Sadly, it's not as thick as the photo indicates, which unfortunately made it not comfy - in fact I found it very spotty with gaps within the surface. I don't know if I simply got a defective topper or if all are like this, It certainly wasn't 2 inches! So sorry - certailnly wasn't worth the money.