The game worked fine about 2 weeks after arrival, then I noticed that it keeps working on its own, doesn't hold a charge. My daughter was able to play the game for a day while online, but then that stopped too. It plays for a few minutes and then turns off again. I know this happens when you buy used items, but this game must have had problems before you bought it. I have ordered replacement batteries and I hope this fixes the issues as I paid $99 for the game. As for the looks of the game, it's in good shape.