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France
1 Level
485 Review
0 Karma

Review on K&H Pet Products EZ Window Mount Kitty Sill - Single to Quad Level by Ruchi Wersal

Revainrating 5 out of 5

The suction cups are holding but I need help from the support team.

I am happy to report that the cat bed works very well. It is very durable and can hold a much heavier cat than my kitten (6lbs). First, one of the top suction cups lost suction for 5 minutes and the other quickly got stuck. I contacted customer service and they responded quickly with the instructions below which I followed and now both suction cups are working great. . This will help the suction cup form and stick to the window. 2. Allow the suction cup to dry naturally. 3. We recommend using rubbing alcohol to clean the window and suction cup surfaces. 4. Place the plastic pad on the suction cup. and then put the suction cup back into the hole of the bed or belt. 5. Attach the suction cup to the window, and then screw the nut to create suction. will not stick to a cold window. It's 20 degrees outside and all four cups are pretty tightly bonded. We have double glazed windows if that matters. I placed one of the 12" x 22" pillows from MidWest Homes for Pets Deluxe Super Plush Pet Beds on the platform to make it a comfortable spot for my kitty to nap. , clean and watch the birds.

Pros
  • An absolute legend
Cons
  • No machine