I asked to exchange these shoes for a larger size and received used shoes today. The soles are worn out, the laces are tied, And watercress on every shoe! Also, my app tells me I didn't send the 1st back. I'm glad I asked UPS to issue me a receipt for the first pair of shoes I sent back because the size was too small. I am now one size to fit these used boots. I require excellent customer service and look forward to hearing from you. Many Thanks
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