I like that it's very flexible in terms of how you can customize it for each client.
It has been able to help us with our integration needs from multiple different applications and vendors. The support team is also fantastic! Would love if there was more flexibility in pricing options but they do offer some discounts which makes sense since their platform is such an amazing product. We are solving many problems by using this tool including data integrity between our ERP system (Odoo), our CRM (Salesforce) and other systems we use.