I am satisfied with this product and customer service. At first I ordered my son a size 3T thinking it would fit best, but then I realized I needed a larger size for him to grow into. I made an exchange and the company just sent a new coat. they didn't even ask for another coat back. The coat is also warm and looks cute. I would suggest increasing the size a bit as it's a bit smaller than expected. Overall I am happy with my purchase!
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