I have used this product in two different toilets. One toilet worked as advertised, the other didn't work at all. For some reason it specifically states not to remove the product from the individually wrapped plastic. I don't know the reason for this and it seems illogical to me. But as I said, with one toilet everything worked perfectly, with the other not at all. The product floated to the top, the blue cleaning liquid didn't come out, oh I kept trying to manually sync it to the reservoir but it didn't work. After about 10 days I gave up. So I guess my rating is that this product works well when it works, but right now I'm gaining 50% in my house.
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