The best thing I like most about this software is real time alerting system which helps me to keep track of my server online/offline state at any point of times so as to take immediate action if required for smooth running of services. User interface could be improved but overall its good enough to use even by non technical users. We can easily check our web servers uptime using this application. I like that with this software we can monitor every aspect of our site (both CMS and custom code). The system allows us to know if everything is fine and if there are any errors or warnings. The only thing I dislike is the fact that sometimes the notifications for important information are delayed. We've used it to control all aspects of our product, from the design part to the maintenance of the platform itself.