I like how easy we can use this product with python scripts. It works very well when you have some large datasets. I also like that they provide free training material. There are many other products out there but none of them work as good with Python scripting. So far nothing! They do offer a lot of support options from phone calls through ticketing systems to chat rooms which makes it easier to reach someone in case something goes wrong. Also they make sure everything gets fixed or at least addressed quickly.