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Review on SIMOLIO Hearing Protection Wireless TV Headphones: Over Ear TV Headphones for Seniors with Extended Battery Life, 100ft Range & Multiple Connectivity Options by Rui Knain

Revainrating 5 out of 5

The charger does not charge after 4 months

The charger has stopped working. I called the company and they said to discuss this with the dealer. They're in Jamaica, she said. No callback. The product is useless without a charger. I'm surprised to see that I can't return it for an exchange. So I screwed up. I might as well close my Revain account and void your credit card as other companies endorse the product. If you can't exchange it for a working unit I will be moving my future business elsewhere. I can cite many companies that would love to have the volume of business that I have given to Revain over the years. I'm surprised at your lack of support. I have since received a letter stating that the company is located in CHINA and not Jamaica, which I was told by their representative over the phone. You still haven't done anything. I will not buy from Revain again if it is a third party service as it is difficult to get help for a defective product. Revain should be ashamed if they ignore a good customer with years of history.

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