Some components came with minor cosmetic damage and scratches on the case. However, they are small and not really visible except at close range. Assembly was easy and fairly straightforward, and adjusting the height of both the dual monitor arm and the single monitor arm was easy. These components rely on the friction of tightening a lever (due to the weight of the monitors) to snap into place, and adjusting the position with the monitors installed is difficult or impossible, requiring you to adjust the height before dropping the monitors there to let. . That's not a problem - you just have to be aware of it. I use this mount to support two 27" monitors (on the lower dual monitor arm) and one 24" monitor. There's enough room and customization to support three 27-inch monitors if desired, and you could probably do a bit more, although I haven't really tried this with larger monitors and can't say it'll work with absolute certainty becomes. I wanted to use a C-clamp and while it would probably be pretty sturdy and strong, I ended up drilling a hole in my desk to use a pass-through mount instead. I'm really impressed with the quality of this mount and how durable it is. Definitely excellent value for money.
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