I like that it's easy when you have questions or need help! It really helps if there are other people using this software because they can answer your question quickly without having too many things going at once (which would be difficult otherwise). Sometimes we don't realize what information needs updating until after clicking "save." This isn’t always an issue but sometimes just makes us feel bad about ourselves haha - maybe next time? We use click dissolve as our online portal so all documents go through them first before being filed by hand into their system which saves tons off paper work/time spent filing paperwork etc..