After reading the reviews and getting the laptop bag I immediately checked the shoulder strap and saw it failing after a few uses so I decided not to use the shoulder strap. Also, I've been using it for over 3 months and I love it, it has lots of space, lots of compartments and seems pretty sturdy. the central laptop compartment is also fairly well protected from "practical impact" (e.g. accidentally dropped, but I wouldn't say it was intentionally thrown with force, but then again, who does, except for YouTube extremists) . I would buy it again if I had another laptop.
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