The service is excellent as they have been very helpful with all my queries. They also offer great customer support. I would say that it's a good place to go if you're looking for an honest lender who will help you get your loan approved quickly. There isn't much to dislike about this experience so far but there may be some things that I haven't noticed yet. If you need a fast approval process then this might not be the best option for you. We needed to refinance our existing mortgage because we wanted more flexibility when making payments.