The way it was easy for me as an admin, I could easily access all my files in one place! It is very good if you want everything under control at once time without having multiple folders with different types documents etc.. Easy management system when there are many employees working together from various locations around Australia but still need information about their work progress which they upload via email attachments only!! Nothing much yet since we started using them almost 2 years ago so nothing major comes up just minor issues here nthere like slow response times sometimes even after waiting long enough some emails may not come through till next day due date has passed by. We have been able solve our problems regarding document sharing between team members who were located far away across country line boundaries!!