I also bought these from Sam. The sound is very good when they work. I have the same problem with pass and connect. Another problem I have is that the microphone quality is very poor. You cannot use them for phone calls or voice control. The sound from the microphone at the other end is muffled and very quiet. I'm not aware of this from the Pioneer brand. I love the fit and feel of them, but if you can't use a mic and your music keeps bouncing, what good are they? Pioneer even changed under warranty, new ones have the same problem. I have a pair of Plantronics that I bought through the trade-in process and they sound just as good, but the mic actually works and I've had no problems with skipping. The bad thing about Plantronics is that they don't fit my ear as well as these Pioneers. I'm very disappointed that they don't work.
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