This is my first time buying a refurbished product and I love the concept but this first experience was not a positive one. The item arrived very quickly and in excellent condition. It charged, turned on and I was able to transfer data from my old iPad to the new one. And then it got dark. All attempts to bring it back were unsuccessful, and it just hung on the screen with an apple icon. Tried to contact the seller for technical support but nothing helped. Too bad the seller was never reachable by phone. They only send me sms and email offers. However, I was refunded the money very quickly when I sent the product back. I wish I could save some money with a refurbished product and other reviews suggest it can, but I've been unlucky and will probably end up paying money for a brand new product.
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