The implementation was easy with their team support throughout our project life cycle (PLC). They were able solve any issues we had during POC or post go-live without hesitation! I would highly recommend them as they have been very responsive thus far after launch!! Nothing so much yet but happy customer communication has always met expectations when needed - great people working there too. We've used other companies who didn't seem interested at all until things went wrong which then caused us headaches trying get resolved/fixed afterwards etc..