Review on Comfort and Relaxation on Demand: Amazon Basics Shiatsu Massage Full Seat Cushion with Infrared Heat and Deep Tissue Kneading Rotation - Grey by Laurie Garcia

1. This pillow is uncomfortable.2. The back of the pillow is the only part with massage function.3. The seat is a simple thin cushion that does nothing and is the only thing comfortable about this product.4. The massage heads are very hard like stones.5. The massage heads can move up and down from shoulders to waist with a remote control.6. If you like very strong kneading pressure, you might like this pillow.7. The power supply is large.8. The wired remote control is easy to learn. The remote control storage pocket is on the right side of the pillow.9. If you turn off the device, you must wait for the massage heads to return to their original position before the device turns off.10. The user guide is vague about the "Green and White" settings.11. It does not massage the thighs as indicated in the user manual.12. It has a heat setting and the massage heads will glow red when the heat is on.13. Auto shut off after fifteen minutes of use.15. The back of this pillow is very thick (to hold the massage heads).16. The padded headrest with the Revain Basics logo is removable. Conclusion: This is a very uncomfortable pillow to sit in the off position. I am very disappointed in this product. I was hoping to get a comfortable pillow for the whole day with the option to get a massage every now and then.