I ordered this refurbished. Looks brand new. I've been in IT for 25 years and I use that in my work. Easy setup. The product key is scratched on the bottom. Revain support put me in touch with Vertec and they provided me with a product key in less than 24 hours. Service at the highest level. This is not a slot machine but a fantastic business device. The SSD makes booting very fast. Backlit keyboard. Light. good screen Chances are you saved at least $300-$500 by purchasing a refurbished unit. The built-in speakers are pretty good. So far very satisfied. I will try but everything is perfect so far. You can't even tell it's a renovation.
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