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66 Karma

Review on Seyfarth Shaw by Billy Braggs

Revainrating 4 out of 5

Good Customer Service But Communication Needs Improvements

The best thing I like about this law firm is that they have very good customer service! They always respond quickly when you need them most. Their communication skills can be improved though. There were times where there was no response for days at time with emails or calls. It's hard to get things done without getting help from other lawyers once again. This is not something against their lawyer but it has been happening too much lately so sometimes some of our issues gets overlooked by others because we don't know how long will it take before someone responds back. We had a lot of problems related to tax credits that needed immediate attention since we wanted to close one deal soon.

img 1 attached to Seyfarth Shaw review by Billy Braggs



Pros
  • They have a solid base in terms of law and great support and customer service
Cons
  • I do not like their response time, their communication skills and I believe that they should improve upon their communication skills and the response time