I was working with them when they got acquired by Google Cloud Platform team as an agency partner so basically i am still using it now from past 4-5 months or something like this! They are very good at what do that job best - translate texts into many language automatically without any human interaction required. No issues faced ever during my work experience there! Just need some better UI/ UX design improvements which will make easier navigation of tool available while translating text / documents etc would be great if you want improve your business performance through translation services provided via google cloud platform integration!! Translation service provider should have same customer success management practices across translation agencies around World!! So far no big issue noticed regarding quality translations performed though we achieved our target sales goals within short time period since going live with Goole Translate APIs integrated backend system.