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1296 Review
44 Karma

Review on πŸ‘š Medium ONeill Women's Basic Sleeve Women's Clothing by Scott Rodriguez

Revainrating 5 out of 5

Excellent customer service!

I left a review for the seller but found no update. When I first received my Light Grapefruit Short Sleeve Rashguard I was very disappointed that the color did not look at all like it was advertised. The shirt was a bright light orange, not the muted orange I ordered. I received a call from Casey right after I posted a review for a seller apologizing for the ad. She offered to help me get my money back. I told her I like the shirt but I want the color that is advertised. If I could get it, I would keep it too. I looked, but unfortunately it wasn't there this time. Then she offered 30% off a shirt I already own! I took it and kept the shirt which suits me very well. I'm 5'2, 118 lbs. and XS is perfect. Amazing and I really appreciate this call! So I'm changing my rating to 5 stars for excellent customer service.

Pros
  • Sports and outdoor activities
Cons
  • Not satisfied with everything