Review on UAG Metropolis Feather-Light Rugged Magma iPad Pro 10.5-inch/iPad Air 10.5-inch Case - Military Drop Tested [3rd Gen, 2019] by Kevin Jacobson

After using this product for a few months, I noticed a mura corresponding to where the lid was attached. I contacted their support team and they said "Shifa Ahmed (UAG) Feb 1st 3:33pm PSTH Hello, thanks for contacting Urban Armor Gear support! Certified to withstand vibration, shock and drops up to 48 inches. While one of our cases increases the likelihood that your device will not be damaged in the event of a fall, there is no guarantee that a case will provide protection in all circumstances. Ultimately, the probability of damage to the device depends on the angle, speed and height of the fall. Due to these uncontrollable factors, our warranty does not cover damage to the device, only the case. If you want us to replace the case, please reply and let us know. Let us know if you have any additional questions or concerns. "I thought UAG stood behind their products, but it turns out they didn't. The problem I'm having seems to be a design flaw and they shouldn't ignore it.