i love that they help you create playlists to fit your needs, but don't just listen or read them without actually trying it out yourself first! They are extremely customer focused- which makes their service so much more enjoyable than others I've used (and worked with). We have had several activare consultants assist us over our 4 years using this tool as well - not one time has there been any issues whatsoever. The only dislike we can think about would be how easy everything works from start to finish--it usually takes less then 5 minutes at each step if done correctly!! This isn’t always true though -- sometimes things take longer because other steps haven't quite come together yet after months/years later when all parts "come into place". It does seem like they could streamline it by having fewer clicks along different pages however, since these days people expect simple experiences.