I've had this bag for a little over two months and the trim on the handles has come loose. It's like a thick rubber thread. This currently doesn't affect the performance of the bag, but I'm excited to see how long the handles will continue to look nice. I love the inner pockets and the outer pocket (although I wish it was about 1 inch deeper. It's deep enough that I can put my organizer bag and planner and similar sized gear on it and I'm not worried about anything falling out .The color is beautiful.I did not use the small pieces that were included.
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