I bought 2 of these medals for my boys who are not at home right now. I was very happy when I received them and think they are really good. One of my sons told me he broke the spot where the o-ring attaches to the clasp. I want to replace an item with the same item, but the Revain representative I contacted said I couldn't get a refund. I explained that I do not want a refund. I just want to return the item for a replacement. Unfortunately without success. Now I have one son with a beautiful St. Christopher medal and one without. This saddens me as I spent quite a bit of money on 2 of them. For this reason I gave a low rating, otherwise I would have given 5. Sincerely, Lisa A.
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