Review on Multipurpose Sanitizer Deodorizer Refillable Appliances Cleaning Supplies by Pamela Howard

So I want to start by saying I like this technically. I've been using it for everything since my daughter bought it for me for Christmas. It eliminates odors and hopefully does what they claim to kill germs. My problem is that the sprayer stopped working after less than two weeks of use. Tried calling support, no answer. There is no option to leave a message. I emailed them through their website, it's still been more than a week and no response. For me this is not acceptable, this is not exactly a cheap cleaner. My daughter sent it back and I got a replacement but I don't think it will last long or this company will support the product if they don't respond.