ClickHelp Review

ClickHelp is a modern browser-based documentation tool used by software companies all over the world to create online user manuals, knowledge bases, help files, FAQs, tutorials and publish them instantly in their portal. ClickHelp is easy to set up and use - no installation, runs in a web browser and supports multiple platforms: Mac OS, Windows, and Linux. This makes it easy to author your documentation from any place in the world. This documentation tool has all the powerful features you may need for larger projects: -Accessibility. ClickHelp is accessible according to Section 508 and WCAG 2.0 requirements. -Password-protected online help. -Easy importing and exporting. ClickHelp can import content from Microsoft Word, HTML, RTF, CHM, ODT, etc. and export to CHM, HTML5 Web Help, PDF, DOCX, etc. So, if you want to move from another tool, you can import your documents and that’s all. -Powerful Full-Text Search. ClickHelp has its own patented full-text search that helps you and your readers find topics easily, it supports wildcard, and it’s also possible to exclude specific topics from full-text search results. A popular search result can be shown as a featured snippet to provide info faster. -Reporting. ClickHelp has internal analytics that will help you measure team performance metrics and analyze end-user behavior statistics. -Context Help engine to add context help elements to your web applications. -Powerful branding options. You don’t need to know CSS to design your documentation, ClickHelp provides 6 premade modern templates. If you need more branding settings, you can also customize every part of the reader UI using CSS. -Easy to use WYSIWYG topic editor, as well as HTML source mode. -Global Find and Replace. You can easily clean up your content and styles, find and replace all occurrences of an external URL, and much more! -Automatic link validation and update, so you’ll not have to handle updated links manually. -Dynamic content support for single-sourcing - snippets, variables, conditional Blocks. You can also use them in headers and footers. -Single Sign-On support for Google, Microsoft Azure AD, Salesforce and custom OpenID Connect providers -Taxonomies. Create hierarchical index keyword lists for every topic that makes searching for necessary topics easier. -Readability Scores and Metrics. In ClickHelp 30+ metrics are available. Due to them, you will write more readable and powerful texts. -Agile Help Authoring. Publish or update separate topics that you select, there is no need to republish the whole project. -Comfortable Navigation Inside User Manuals. It’s easy to create comfortable navigation for your readers - an auto-updating mini-TOC, floating navigation, inserting any navigation elements right in your topics’ header are all available in ClickHelp. -Reusing content. Reusing topics via creating multiple TOC nodes for them in a single project or in different projects became even easier with the "Reuse" mode which can be selected when creating a new topic in TOC. It’s also possible to copy topics. -Easy code inserting - just two clicks and your code will be added and highlighted. -Responsive mobile UI to deliver online docs on tablets and smartphones. -Unlimited version history for each topic.