I like that I can set up my own shift schedules, approve/reject requests, etc., from anywhere at any time. The app was buggy when we first got it but has gotten better over the years. We use this software primarily in our IT department so I don't have much experience with other uses of this software. But as far as scheduling goes, they are easy enough to figure out once you know how to do them manually using Excel.
It's just quicker & easier if you're used to doing things by hand instead ofβ¦